A Guide to Trading With UK Juicers

UK Juicers welcomes enquiries from all reputable businesses who wish to trade with us. The reputation and standards of any retail or wholesale business that receives goods originating from our stock reflects on our own reputation. We have built up the reputation of our award-winning business on a foundation of excellent customer service and support. We will not risk this reputation by trading with any business that falls short of our selective criteria. These criteria have been developed with the best interest of the consumer at their core. If you meet the relevant criteria below, we look forward to welcoming you as a customer.

We are the UK importer and distributor of Champion Juicers and the reputation of Champion Juicer products in the marketplace depends on our attention to the standards and practices of every business receiving these products from our stock and selling them on.

We are also an ecommerce business and our philosophy when trading on the internet is to offer the consumer the same confidence in buying Champion Juicers online that they have in the high street and to offer them all the additional protection given under the Distance Selling Regulations. The criteria that we apply when deciding if we will supply goods to a business relate to the specific type of business involved and the way that it sells Champion Juicer products. Please read this document carefully. Please also read very carefully our ‘Business to Business Terms and Conditions of Sale of Goods’ and the accompanying explanation of how they are applied.

UK Juicers Distribution Criteria

We expect all resellers who buy from us to meet the relevant criteria listed below. These criteria meet with the best interests of the consumer and conform to what we regard to be good business practice. We reserve the right to refuse to supply any reseller that fails to meet one or more of the relevant criteria.

1. In order to trade with us we must first receive from you a fully completed Dealer Application Form. Subject to satisfactory completion of this part of the process we will consider opening an account for your business.
2. If you are a distributor who buys from us in bulk and sells on to other businesses, you must not supply any business that fails to meet one or more of the relevant distribution criteria listed below with goods that originate from our stock.
3. If you are an ecommerce business selling direct to the end user you must meet all of the bulleted criteria listed below
   • On your ecommerce website you must provide clear, easily found links to your company contact details including a contact telephone number, your trading address, your registered business address if applicable, a contact email address for your business and reference to your normal business hours.
   • The contact number you provide must be answered in person during your normal advertised business hours.
   • You must provide clear, easily found links to your Terms and Conditions of Sale on your website.
   • Your published Terms and Conditions of Sale must be written in plain English, they must be legally enforceable and they must provide all the information that is required by the Distance Selling Regulations.
   • Your ordering and payment process must be secure and you will provide the consumer with the privacy required by the Data Protection Act.
   • Your ordering process must provide the consumer with the relevant information required by the Distance Selling Regulations in durable form.
   • You must offer the consumer their rights under the relevant UK and European legislation with particular attention to The Sale of Goods Act 1979; Supply of Goods and Services Act 1982; Sale and Supply of Goods Act 1994; The Sale and Supply of Goods to Consumers Regulations 2002 and The Distance Selling Regulations. We will immediately withdraw supply to businesses that attempt to evade these legal responsibilities.
   • You must not refer a consumer to the manufacturer’s warranty provider or to any supplier further up the supply chain if doing so contravenes their right under The Sale of Goods Act to be dealt with by the business that sold them the goods.
   • You are expected to deal with your own customer services, support and queries without passing the consumer on to a supplier further up the supply chain, unless this is appropriate.
   • You must not misrepresent any Champion Juicer products that you supply and any product comparisons made on your ecommerce website must be objectively justifiable.
   • You must be able to demonstrate a reasonable minimum amount of knowledge of the The Champion Juicer so that you can offer accurate information, service and support to your customers. We can help with this knowledge.
   • You must not copy or use any of UK Juicers’ intellectual property, product descriptions or copyrighted product images without our express permission.
4. If you sell by mail order you must meet all the bulleted criteria listed below.
   • You must provide the consumer with clear, easily found company contact details including a contact telephone number, your trading address, your registered business address if appropriate, a contact email address for your business and reference to your normal business hours.
   • The contact number you provide must be answered in person during your advertised business hours.
   • You must provide clear, easily found reference to your Terms and Conditions of Sale.
   • Your published Terms and Conditions of Sale must be written in plain English, they must be legally enforceable and they must provide all the information that is required by the Distance Selling Regulations.
   • Your ordering and payment process must be secure and you must provide the consumer with the privacy required by the Data Protection Act.
   • Your ordering process must provide the consumer with the relevant information required by the Distance Selling Regulations in durable form.
   • You must offer the consumer their rights under the relevant UK and European legislation with particular attention to The Sale of Goods Act 1979; Supply of Goods and Services Act 1982; Sale and Supply of Goods Act 1994; The Sale and Supply of Goods to Consumers Regulations 2002 and The Distance Selling Regulations. We will immediately withdraw supply to businesses that attempt to evade these legal responsibilities.
   • You must not refer a consumer to the manufacturer’s warranty provider or to any supplier further up the supply chain if doing so contravenes their right under The Sale of Goods Act to be dealt with by the business that sold them the goods.
   • You are expected to deal with your own customer services, support and queries without passing the consumer on to a supplier further up the supply chain, unless this is appropriate.
   • You must not misrepresent Champion Juicer products that you supply and any product comparisons made in your written materials must be objectively justifiable.
   • You must be able to demonstrate a reasonable minimum amount of knowledge of The Champion Juicer so that you can offer accurate information, service and support to your customers. We can help with this knowledge.
   • You must not copy or use any of UK Juicers’ intellectual property, product descriptions or copyrighted product images without our express permission.
   • If your business has a website it must also comply with section 3 above where appropriate.
5. If you sell direct from your business premises you must meet all the bulleted criteria listed below.
   • You must offer the consumer their rights under all the relevant UK and European legislation with particular attention to The Sale of Goods Act 1979; Supply of Goods and Services Act 1982; Sale and Supply of Goods Act 1994; The Sale and Supply of Goods to Consumers Regulations 2002 where applicable. We will immediately withdraw supply to businesses that attempt to evade these legal responsibilities.
   • You must not refer a consumer to the manufacturer’s warranty provider or to any supplier further up the supply chain if doing so contravenes their right under The Sale of Goods Act to be dealt with by the business that sold them the goods.
   • You are expected to deal with your own customer services, support and queries without passing the consumer on to a supplier further up the supply chain, unless this is appropriate.
   • You must be able to demonstrate a reasonable minimum amount of knowledge of The Champion juicer so that you can offer accurate information, service and support to your customers. We can help with this knowledge.
   • If your business has a website you must also comply with section 3 above where appropriate.

Thank you for taking the time to carefully consider these criteria.